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These help paragraphs offer five ways of getting to information. Click on your
choice..
New Skills:
Outlines a variety of skills of particular interest to the first time Internet
user, and is designed to bring you up to speed fast. If you are quite new to the Internet,
move your mouse over this paragraph and click.
Problems Often Encountered by Users:
This section lists a number of common problems that have been encountered
from time-to-time by Easynet users. If you have an idea of your problem, then
this section is for you.
Frequently Asked Questions:
If you have a general support question, chances are that this question has
been raised before, and as a result, may appear in this list.
Standard Settings:
This is a summary of the configuration details that are required for computer/s to use Easynet's
dial-up and broadband services. It is primarily of use to installers and technicians. Normally for dial-up
set-up we talk you through by phone
Help Reference Manual:
A few years
back it internet software on home computers was not as advanced as now,
and it was necessary to have detailed instructions on setting it up, so
we produced our on line manual. If you have an old computer, or
operating system, or an old modem, then the information in this manual
may help.
Having read the relevant sections about your difficulties, if you are still unable to
resolve a problem, please call us during working hours.
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